Fatal Error: BIOS flash (DXEFV) corrupted during ONTAP upgrade BIOS update

Last updated

Jul 9, 2024
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Views:: 970

Visibility:: Public

Votes:: 0

Category:: fas-systems

Specialty:: HW

Last Updated:: 7/9/2024, 7:58:31 PM

Applies to

ONTAP 9
During Boot (Power On)
- Upgrades
- Takeover / Giveback
- Reboot

Issue

During an ONTAP upgrade that also includes a BIOS update, the node may fail to boot with the following system log events:

!!!DO NOT POWER OFF SYSTEM!!!

Firmware is being updated.



New BIOS version: 11.16

New LOADER version: 6.0.14

Enabling write access to the flash ME region...

ME region - write access enabled.

Saving Primary Image to Backup flash device



---------------------------------------------...

done. 16777216 bytes written



Updating Primary Boot Flash



------...

+**** Flash verify failed. ****



Failed. -4 bytes written: I/O error



Automatic firmware update skipped (update_flash command failed).



Warning: The boot media contains a newer firmware image (11.16).

Please run 'update_flash' at the Loader prompt to update your

system firmware (11.11).



Initializing System Memory ...



Loading Device Drivers ...



HALT! Fatal Error: BIOS flash (DXEFV) corrupted.



Contact technical support for assistance.

Error Action: HALT System.

Attempting to update the BIOS with update_flash at LOADER results in the same error and the node will not boot.
The issue remains with a physical reseat/hard power cycle of the controller.