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Disk shelf enclosure status is reported as standby power

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Category:
fas-systems
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hw
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Applies to

  • AFF and  FAS Systems
  • ONTAP 9
  • DS212C shelves

Issue

  • Shelf enclosure status is reported as stand by power

::> system node run -node Node-01 -command storage show fault

Enclosure Status: standby power
Channel: 0a
Shelf: 12
Shelf Type: DS212-12
Product Serial Number: SHXXXXXXXXXXXX
Module Type: IOM12B

Vendor Unique Element 83-IOM12B: (SAS)
Element Status         Status Bytes  Status Descriptions
  1 [IOM12B A]    : CRITICAL          02,88,00,93   MASTER, ADDITIONAL STATUS AVAILABLE, REFERENCE CLOCK FAULT, INTERNAL REGISTER FAULT, RESERVED, RESERVED
  2 [IOM12B B]    : CRITICAL          02,80,00,93   ADDITIONAL STATUS AVAILABLE, REFERENCE CLOCK FAULT, INTERNAL REGISTER FAULT, RESERVED, RESERVED

  • The following alerts are seen in the event logs:

[Node-01: dsa_worker4: ses.status.ModuleError:alert]: DS212-12 (S/N SHXXXXXXXXXXXX) shelf 12 on channel 0a SAS expander error for SAS shelf electronics 1: critical status; Reference Clock Failure. This module is on the rear of the shelf at the top left, on shelf module A.
[Node-01: dsa_worker4: ses.status.ModuleError:alert]: DS212-12 (S/N SHXXXXXXXXXXXX) shelf 12 on channel 0a SAS expander error for SAS shelf electronics 2: critical status; Reference Clock Failure. This module is on the rear of the shelf at the top right, on shelf module B.

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