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Call home for HA GROUP ERROR: PERSONALITY MISMATCH

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hw
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Applies to

  • ONTAP 9 
  • AFF systems
  • ASA systems
  • FAS systems

Issue

  • Storage failover might be at risk of not functioning properly.
  • HDDs taken over during failover events might not be able to serve data.
  • If your system is configured to do so, it generates and transmits an AutoSupport (or 'callhome') message to NetApp technical support and to the configured destinations

EMS message example callhome.sfo.personality:ALERT]: Call home for HA GROUP ERROR: PERSONALITY MISMATCH

  • This error is seen after MB replacement.

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