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Both AFF A800 HA pair nodes are down and unresponsive with no BMC access

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427
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Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • AFF A800

Issue

The issue appears as a complete loss of power:

  • Both nodes become unresponsive
  • No access to BMCs (no response)
  • No LEDs showing on either node

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