Skip to main content
NetApp Knowledge Base

AFF fails to boot: Could not patch FRU data from controller to SMBIOS table

Last Updated:

Applies to

AFF systems



Node fails to boot with the following error:
Ready to boot.

Boot Loader version 6.2.8
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2020 NetApp, Inc. All Rights Reserved.

ACPI RSDP Found at 0x6c08a000
BMC IPMI communication failed
ERROR: Platform verification failed. Autoboot will be disabled.
ERROR: Could not patch FRU data from controller to SMBIOS table. Reason: Not found
LOADER-A> boot_ontap

Loading X86_64/freebsd/image1/kernel:0x200000/1091639 0x30b000/10927968 0xf77000/3783336 0x1312aa8/13717528 0x200200/1016 Entry at 0xffffffff8030b000
Loading X86_64/freebsd/image1/platform.ko:0x2028000/4403056 0x245af70/596184
Starting program at 0xffffffff8030b000
NetApp Data ONTAP 9.7P6
arc4random: no preloaded entropy cache
This platform is not supported in this release.
The system will now halt

BIOS Version: 13.5
PEI start.
CPU PEI initialization.
Wait BMC self-test result.
BMC self-test: No Response.
Running full memory initialization.
PEI end.
BMC self-test is No Response. Reset BMC 1st time.
Wait BMC for 30 seconds.



Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Scan to view the article on your device