AFF fails to boot: Could not patch FRU data from controller to SMBIOS table

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Views:: 512

Visibility:: Public

Votes:: 0

Category:: aff-series

Specialty:: hw

Last Updated:

Applies to

AFF systems

Issue

Node fails to boot with the following error:

Ready to boot.

Boot Loader version 6.2.8
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2020 NetApp, Inc. All Rights Reserved.

ACPI RSDP Found at 0x6c08a000
BMC IPMI communication failed
ERROR: Platform verification failed. Autoboot will be disabled.
ERROR: Could not patch FRU data from controller to SMBIOS table. Reason: Not found

LOADER-A> boot_ontap

Loading X86_64/freebsd/image1/kernel:0x200000/1091639 0x30b000/10927968 0xf77000/3783336 0x1312aa8/13717528 0x200200/1016 Entry at 0xffffffff8030b000

Loading X86_64/freebsd/image1/platform.ko:0x2028000/4403056 0x245af70/596184

Starting program at 0xffffffff8030b000

NetApp Data ONTAP 9.7P6

arc4random: no preloaded entropy cache

***************************************************

This platform is not supported in this release.

The system will now halt

***************************************************

BIOS Version: 13.5

PEI start.

CPU PEI initialization.

Wait BMC self-test result.

BMC self-test: No Response.

Running full memory initialization.

SPI FLASH: Primary BIOS

PEI end.

BMC self-test is No Response. Reset BMC 1st time.

Wait BMC for 30 seconds.