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SANtricity controller firmware download fails immediately after attempting upgrade

  1. Last updated
    May 14, 2025
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Category:
e-series-systems
Specialty:
esg
Last Updated:
5/14/2025, 8:36:02 AM

Applies to

NetApp SANtricity

Issue

When attempting to upgrade controller firmware it immediately  fails and MEL reports on single controller:

5025 Controller firmware download failed - Tray 99, Slot A  or 5025 Controller firmware download failed - Tray 99, Slot B

B:2/2/22, 1:14:50 PM (13:14:50) 331 5025 Controller firmware download failed - Shelf 99, Bay B
B:2/2/22, 1:14:44 PM (13:14:44) 330 5009 Controller firmware download started - Shelf 99, Bay B - (08.52.00.01 -> 08.72.00.00)

 

 

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