Intermittent E-Series AutoSupport delivery failure alerts
- Last Updated:
- E-Series SANtricity OS 11.50.x or later
- "DBM Backup" AutoSupport
Note: DBM backup is a backup of the storage array logical configuration.
E-Series storage array is randomly sending emails notification indicating AutoSupport could not be delivered. Within 24 hours, the storage array sends a successful AutoSupport delivery notification:
Event Message: An ASUP message could not be delivered from the array management host eos-b to NetApp ASUP https gateway https://support.netapp.com/put/AsupPut/.
Within 24 hours:
Event Message: An ASUP message can now be delivered from the array management host eos-a to NetApp ASUP https gateway https://support.netapp.com/put/AsupPut/.