E-Series power supply failed - Failed

Applies to

NetApp E-Series

Issue

• Recovery Guru reports the following error:

Example:

Failure Entry 1: FAILED_POWER_SUPPLY-Recovery Failure Type Code: 2
Storage array: E2824
Component reporting problem: Power Supply (Right)
Status: Failed
Location: Controller/Drive Shelf 99, 99
Component requiring service: Power supply canister (Right)
Service action (removal) allowed: Yes Service action LED on component: No
 

• Storage Array Profile shows the power supply failed:

Example:

       Power Supplies Detected:  2

               Power supply status:  Optimal          
               Location:             Left             
               Part number:          114-00148+D0     
               Serial number:        111111111111111  
               Vendor:               DELTA            
               Date of manufacture:  Not Available    

               Power supply status:  Failed           
               Location:             Right            
               Part number:          114-00148+D0     
               Serial number:        222222222222222  
               Vendor:               DELTA            
               Date of manufacture:  Not Available