Skip to main content
NetApp Knowledge Base

E-Series pending configuration alert on controllers during upgrade and controller lockdown

  1. Last updated
  2. Save as PDF
Views:
513
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg
Last Updated:

Applies to

  • SANticity OS: 08.25.20.30
  • E5501

Issue

When performing the CFW update of the controllers, one of the controller failed with:
 
MEL Event - "6107 - This controller's alternate is non-functional and is being held in reset".
 
While looking at the configuration:

Controller in Tray 0, Slot A
       Status:                       Online                          
                                                  
         Current configuration
       
            Firmware version:          08.20.19.30                     
            Appware version:           08.20.19.30                    
            Bootware version:          08.20.19.30                     
            NVSRAM version:            N5501-820833-113                
         Pending configuration                                         
            Firmware version:          08.25.20.30                     
            Appware version:           08.25.20.30                     
            Bootware version:          08.25.20.30                     
            NVSRAM version:            N5501-825833-112   
            Transferred on:            Wed Aug 19 20:19:16 EDT 2020   
            
     Controller in Tray 0, Slot B
           Status:                       Online                          
   
         Current configuration                                         
            Firmware version:          08.20.19.30                     
            Appware version:           08.20.19.30                     
            Bootware version:          08.20.19.30                     
            NVSRAM version:            N5501-820833-113                
       Pending configuration                                         
            Firmware version:          08.25.20.30         
               Appware version:        08.25.20.30                     
               Bootware version:       08.25.20.30                     
               NVSRAM version:         N5501-825833-112                
               Transferred on:         Wed Aug 19 20:19:16 EDT 2020

  • We see pending configuration on both the controllers.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Scan to view the article on your device