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Error starting a collector for asset=mnode_hostname

Last Updated:

Applies to

  • SolidFire Element Software
  • Management Node versions 12.3


  • This management node(mNode) is managing 2 storage clusters
  • After re-create ingress network in a new address space
  1. mNode stop forwarding the first storage cluster data to Active IQ 
  2. mNode is stil able to forward the second storage cluster data to Active IQ
  • mnode_mnode-svc-aiq-collector log indicates below error message
May 02 2022 02:25:09.491 INFO Starting collector(s) for SF-xxxx
May 02 2022 02:25:09.491 INFO Starting collector for SF-xxxx storage_id=1054c4d2-xxxx-xxxx-xxxx-xxxxxxxxxxxx
May 02 2022 02:25:09.510 INFO Starting collector for SF-xxxx storage_id=577a07f5- xxxx-xxxx-xxxx-xxxxxxxxxxxx
May 02 2022 02:25:09.516 ERROR Error starting a collector for asset=SF-xxxx - continuing on to allow other collectors to start if present: ('Connection aborted.', error(104, 'Connection reset by peer'))
Traceback (most recent call last):
File "", line 46, in startup
File "", line 64, in _start_collector_process
File "", line 196, in _get_mnode_credential
File "site-packages/requests/", line 555, in get
File "site-packages/requests_oauthlib/", line 360, in request
File "site-packages/requests/", line 542, in request
File "site-packages/requests/", line 655, in send
File "site-packages/requests/", line 498, in send
ConnectionError: ('Connection aborted.', error(104, 'Connection reset by peer'))

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