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Active IQ reports bmcSelPCIeError, and the slot links down and up repeatedly

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10
Visibility:
Public
Votes:
0
Category:
h-series
Specialty:
solidfire
Last Updated:
6/18/2025, 8:14:55 AM

Applies to

  • NetApp H610S
  • NetApp Element software

Issue

  • NetApp SolidFire Active IQ reports alerts:
Error Code: bmcSelPCIeError
Details: Uncorrectable PCIe error detected in SEL Log. Please contact support.

Error Code: driveAvailable
Details: Node ID xx has 1 available drive(s).

  • driveAvailable alert for the same slot reoccurred even after replacing the drive
  • kern.log on the node shows the slot links down/up repeatedly

pciehp 0000:d7:02.0:pcie004: Slot(51-1): Link Down
pciehp 0000:d7:02.0:pcie004: Slot(51-1): Card not present
print_req_error: 1 callbacks suppressed
print_req_error: I/O error, dev nvme10n1, sector 287656044
print_req_error: I/O error, dev nvme10n1, sector 1100808435
print_req_error: I/O error, dev nvme10n1, sector 685961477
print_req_error: I/O error, dev nvme10n1, sector 411844392
print_req_error: I/O error, dev nvme10n1, sector 270397926
print_req_error: I/O error, dev nvme10n1, sector 724927520
print_req_error: I/O error, dev nvme10n1, sector 827113118
print_req_error: I/O error, dev nvme10n1, sector 1134713958
print_req_error: I/O error, dev nvme10n1, sector 1068897736
pciehp 0000:d7:02.0:pcie004: Slot(51-1): Card present
pciehp 0000:d7:02.0:pcie004: Slot(51-1): Link Up

 

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