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mNode unable to resolve monitoring.solidfire.com

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element-software
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solidfire
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Applies to

  • NetApp Element software 11.3 and higher
  • Management node (mNode)

Issue

  • Element cluster is not reporting to Active IQ
  • Error in AIQ docker container:
    • ERROR FAILED to fetch ListAPIMethodsToFetch : (6) Could not resolve host: monitoring.solidfire.com
    • ERROR Error parsing result for ListAPIMethodsToFetch : No JSON object could be decoded
    • ERROR FAILED to fetch AddCollectorData : (6) Could not resolve host: monitoring.solidfire.com
  • nc -zvw5 monitoring.solidfire.com 443 from mNode returns failed to connect

 

 

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