AutoSupport Message: NodeHardwareFault
Applies to
- NetApp Element software
- SolidFire AFA
- NetApp HCI
- NetApp SF-series
- NetApp H-series
Issue
This article describes various alert types generated by NetApp storage clusters running Element Software, with corresponding troubleshooting references.
| Error Code | Error Details | Severity | Component |
|---|---|---|---|
| memoryUsageThreshold | System memory is very low. Adding additional nodes or manually purging deleted volumes may help reduce memory usage. | Error | Memory |
| memoryUsageThreshold | System memory is low. Adding additional nodes or manually purging deleted volumes may help reduce memory usage. | Warning | Memory |
| powerSupplyError | Power supply PS2 input missing or out of range. | Warning | Power Supply |
| powerSupplyError | Power supply PS1 input missing or out of range. | Warning | Power Supply |
| hardwareConfigMismatch | The drive in slot <x> should be using firmware version <y>, but is using unsupported version <z> | Warning | Firmware (NIC) |
| nodeHardwareFault | NETWORK_FIRMWARE_VERSION_ETH0 should be == 7.10.18-solidfire-5f3ccbc781d53 but is FFV7.10.18 bc 7.10.11 | Warning | Firmware (NIC) |
| nodeHardwareFault | "Hardware fault ID 826 text=NETWORK_FIRMWARE_VERSION_ETH2 should be == 3.2d 0x80000b4b 1.1767.0 but is 3.2d 0x80000b4b 1.1681.0" | Warning | Firmware (NIC) |
| hardwareConfigMismatch | Incorrect Block drive size (1.01GB)/(0.00) for the drive in slot x for this node type - expected xx | Warning | Drive (Hardware) |
| tempSensor | Temperature sensor Inlet Temp is over temperature. | Warning | Temperature Sensor |
| hardwareConfigMismatch |
Incorrect bios setting "CPU_CORES_01" should be == <x>but is <y> |
Warning | BIOS Settings |
| hardwareConfigMismatch | Parse failure in /var/log/sf-bios.info should be == false but is true | Warning | Hardware Configuration |