Skip to main content
NetApp Knowledge Base

Unable to copy image to cluster or node and ONTAP Select upgrade fails

Last Updated:

Applies to

  • ONTAP 9
  • ONTAP Select
  • VMware ESXi


"cluster image package get" fails to copy the image in repository and "system image update -package" commands fails and the following error is received:

Warning: The recommended best-practice is to use the automated update procedure if you are attempting an upgrade or a minor version downgrade. Refer to the Clustered Data ONTAP
         Upgrade and Revert/Downgrade Guide for details.
Do you want to continue? {y|n}: y

Software update started on node cluster1-01. Updating image2 with package file://.../sdotnu_9.5P10image.tgz.
Listing package contents.
Decompressing package contents.
Install Failed.
Failed to verify the signatures of the image. The image may have been corrupted.
Replace the image, and then try the command again.


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.