ONTAP Select node unexpectedly restarted

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Category:: ontap-select

Specialty:: ontapselect

Last Updated:

Applies to

NetApp ONTAP Select
VMware ESXi

Description

An ONTAP Select (OTS) node/VM unexpectedly restarted and automatically returned online.
After reviewing the NetApp AutoSupport (ASUP) event logs, multiple disks went missing, the node failed, and the PLEX went offline.
Logs may show:

Wed Aug 07 08:37:17 -0700 [TEST-ONTAP-1-2: dmgr_thread: raid.disk.missing:info]: Disk 0d.36 S/N [00000000vXHOaJhGtfcm] UID [00000000vXHOaJhGtfcm] is missing from the system [?]
Wed Aug 07 08:37:17 -0700 [TEST-ONTAP-1-2: dmgr_thread: raid.disk.missing:info]: Disk 0d.40 S/N [0VpF0-csxVspEkBpP/VW] UID [0VpF0-csxVspEkBpP/VW] is missing from the system [?]
Wed Aug 07 08:37:17 -0700 [TEST-ONTAP-1-2: dmgr_thread: raid.disk.missing:info]: Disk 0d.42 S/N [00000000lDhW37cEPycq] UID [00000000lDhW37cEPycq] is missing from the system [?]
Wed Aug 07 08:37:17 -0700 [TEST-ONTAP-1-2: config_thread: raid.config.filesystem.disk.missing:info]: File system Disk /aggr0_TEST_ONTAP_1_2_0/plex6/rg0/0d.13 S/N [0VpF0-csRXEBLurW1fN3] UID [0VpF0-csRXEBLurW1fN3] is missing. [?]
Wed Aug 07 08:37:17 -0700 [TEST-ONTAP-1-2: dmgr_thread: raid.disk.missing:info]: Disk 0d.38 S/N [0VpF0-csiAo3Li1jTxw6] UID [0VpF0-csiAo3Li1jTxw6] is missing from the system [?]
Wed Aug 07 08:37:17 -0700 [TEST-ONTAP-1-2: config_thread: raid.config.filesystem.disk.missing:info]: File system Disk /aggr2/plex5/rg0/0d.34 S/N [0VpF0-csScX-sMoWmBo5] UID [0VpF0-csScX-sMoWmBo5] is missing. [?]
Wed Aug 07 08:37:17 -0700 [TEST-ONTAP-1-2: config_thread: raid.config.filesystem.disk.missing:info]: File system Disk /aggr2/plex5/rg0/0d.17 S/N [0VpF0-csxDwZA-4opUVg] UID [0VpF0-csxDwZA-4opUVg] is missing. [?]
Wed Aug 07 08:37:17 -0700 [TEST-ONTAP-1-2: config_thread: raid.config.filesystem.disk.missing:info]: File system Disk /aggr2/plex5/rg0/0d.30 S/N [00000000PC6QgHbIossk] UID [00000000PC6QgHbIossk] is missing. [?]
Wed Aug 07 08:37:28 -0700 [TEST-ONTAP-1-2: cf_takeover: cf.rsrc.transitTime:debug]: Top Takeover transit times disk_assignment=98, lock manager=146, ffo_bdata_cleanup=184, registry_prerc=202, wafl_replay=204 {op_replay_0=147, validate_bkts=23, enable_log=19, prep_log _0=12, init=1, sync_log_0=1, mark_replaying=0, catalog_init=0, replay_log_missing=0, nvfail=0}, registry_postrc_phase1=270 {set_start1=0, start_stop=56 {timed=0, tftpd=0, snmp=0}, set_start2=0, snmpv3_user_init=0, reg_per_check=108, snmp_res_traphost=0}, wafl=352 {paggrs_to_done=212, pvvols_to_done=114, prvol_to_done=24, snapmirror_cg_sync_=0, verify_names=0}, wafl_make_mounted=390 {wait_cp=385, pvols_mnt_end=2, prvol_pre_mnt_end=1, flush_raid_dirty_vo=1, destroy_vvol=0, pvols_pre_mnt_end=0, finish=0}, aure_vnvram_handshake=3047, xl=5032. [?]
Wed Aug 07 08:37:57 -0700 [TEST-ONTAP-1-2: config_failed_disk: callhome.disks.missing:error]: Call home for MULTIPLE DISKS MISSING