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    • Select vm hung during boot - no login prompt
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/Select_vm_hung_during_boot_-_no_login_prompt
      Applies to NetApp ONTAP Select (OTS) Dell PowerEdge R640 ESXi 6.7 Image Profile-ESXi-6.7.0-20200610001-standard Issue OTS VM hangs at boot and no login prompt will be shown: ESXi logs don`t show any p...Applies to NetApp ONTAP Select (OTS) Dell PowerEdge R640 ESXi 6.7 Image Profile-ESXi-6.7.0-20200610001-standard Issue OTS VM hangs at boot and no login prompt will be shown: ESXi logs don`t show any problems with drives, HBA`s, NIC`s etc.. No recent ESXi reboots No visible backend HW issues
    • ONTAP Select Node Unexpectedly Restarted
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/ONTAP_Select_Node_Unexpectedly_Restarted
      Applies to NetApp ONTAP Select VMware ESXi Description An ONTAP Select node/VM restarted unexpectedly restarted and automatically returned online
    • Can I open a Technical Support case for System Health Check?
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/Can_I_open_a_Technical_Support_case_for_System_Health_Check
      The NetApp tools Active IQ and Active IQ Unified Manager can provide you with proactive risk information, storage configuration best practices, and storage performance monitoring. OnCommand Performanc...The NetApp tools Active IQ and Active IQ Unified Manager can provide you with proactive risk information, storage configuration best practices, and storage performance monitoring. OnCommand Performance Manager (OPM) provides performance heath checks and monitoring for any ONTAP configurations that are in a clustered mode (8.2.x clustered, 8.3.x, 9.0, 9.1 and future). A Support Account Manager (SAM) can offer personalized and pre-emptive health checks against a customer’s entire Installed Base.
    • What are those ONTAP Select disk assignment alerts?
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/What_are_those_ONTAP_Select_disk_assignment_alerts
      Those messages can be ignored as they are purely informational and are not compromising the system’s health. In a 6-nodes environment, the HA pair will have mailbox sessions on all 6 nodes. Mailbox of...Those messages can be ignored as they are purely informational and are not compromising the system’s health. In a 6-nodes environment, the HA pair will have mailbox sessions on all 6 nodes. Mailbox of a node will not be on its HA partner, the objective of Mailbox being to confirm that the HA partner is alive or not.Since mailbox disks are in a different fault domain than the HA pair, it can help in resolving split-brain issues..
    • ONTAP Select: License upgrade fails when aggregates are offline or eval license expired
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/ONTAP_Select__License_upgrade_fails_when_aggregates_are_offline_or_eval_license_expired
      Expired Evaluation License Capacity Tier License ONTAP Select Deploy Utility When trying to upgrade an expired OTS evaluation license to a production Capacity Tier license, an error can be seen in Dep...Expired Evaluation License Capacity Tier License ONTAP Select Deploy Utility When trying to upgrade an expired OTS evaluation license to a production Capacity Tier license, an error can be seen in Deploy: "Either Storage failover or auto giveback is not enabled for cluster "demo-cluster". Verify that all the nodes are in a healthy state and have state and have storage failover and auto giveback enabled." The error here is misleading as auto-giveback and storage failover are both enabled.