SAS ports down by CPR failed on the SAS HBA
Applies to
- ONTAP 9
- SAS HBA
- FAS8000
- FAS9000
- FAS8200
Issue
- All SAS ports of the SAS HBA are down.
- EMS reports "
CPR failed on the SAS HBA".
Example:
[?] Mon Nov 09 14:57:17 GMT [node1: cpr_thread: sas.cpr.recoveryThreshold:EMERGENCY]: CPR recovery threshold has been exceeded on SAS HBA 2.
[?] Mon Nov 09 14:57:17 GMT [node1: cpr_thread: pcie.stealth.recovery:debug]: params: {'state': "PCI-E device 9/0/0 under recovery point 6/16/0 is in the 'offline' state"}
[?] Mon Nov 09 14:57:17 GMT [node1: cpr_thread: pcie.stealth.recovery:debug]: params: {'state': 'PCI-E device 9/0/0 under recovery point 6/16/0 failed to reinit'}
[?] Mon Nov 09 14:57:17 GMT [node1: cpr_thread: pcie.stealth.recovery:debug]: params: {'state': "PCI-E 'reinit failed' event delivered to 9/0/0 under recovery point 6/16/0"}
[?] Mon Nov 09 14:57:17 GMT [node1: cpr_thread: sas.cpr.failed:EMERGENCY]: CPR recovery failed on SAS HBA 2.
- EMS reports "
SinglePathToDiskShelf_Alert"
Example:
[?] Tue May 11 17:29:08 JST [node1: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process nchm: SinglePathToDiskShelf_Alert[16692678916775152208].