Skip to main content
NetApp Knowledge Base

SAS port reset with error "Failed to get a response in state 73"

  1. Last updated
  2. Save as PDF
Views:
494
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9

Issue

EMS log shows SAS port reset and disk timeout before SAS port reset.

Example:

09 Dec 2020 23:17:50 [node1: Debug] config_thread raid aggr log CP count: aggregate_type="Aggregate" aggregate_name="AGGR_R1APP602" aggregate_uuid="7a9131b4-63bb-4478-96f4-1f681292dc45" home_owner_id="538033388" home_owner_name="node1" CP_count="2226778"
09 Dec 2020 23:18:35 [node1: Debug] config_thread raid aggr log CP count: aggregate_type="Aggregate" aggregate_name="node1_aggr0" aggregate_uuid="80941bab-3b62-4ebb-842c-0ecd80d3f2a9" home_owner_id="538033388" home_owner_name="node1" CP_count="2984531"
09 Dec 2020 23:52:02 [node1: Error] scsi_cmdblk_strthr_admin scsi cmd checkCondition: deviceType="Disk" deviceName="0d.02.10" cdb="0x28:25fe9428:0008" sSenseKey="SCSI:aborted command" sSenseCode="" iSenseKey="0xb" iASC="0x2f" iASCQ="0x10" iFRU="0x0" DTime="4356"
09 Dec 2020 23:52:02 [node1: Error] scsi_cmdblk_strthr_admin scsi cmd checkCondition: deviceType="Disk" deviceName="0d.02.10" cdb="0x28:288a25e8:0008" sSenseKey="SCSI:aborted command" sSenseCode="" iSenseKey="0xb" iASC="0x2f" iASCQ="0x10" iFRU="0x0" DTime="4368"
09 Dec 2020 23:52:02 [node1: Error] scsi_cmdblk_strthr_admin scsi cmd checkCondition: deviceType="Disk" deviceName="0d.02.10" cdb="0x28:288a2930:0008" sSenseKey="SCSI:aborted command" sSenseCode="" iSenseKey="0xb" iASC="0x2f" iASCQ="0x10" iFRU="0x0" DTime="4353"
09 Dec 2020 23:52:02 [node1: Debug] pmcsas_admin_0 scsi cmd retrySuccess: deviceType="Disk" deviceName="0d.02.10" retryCount="0" freeRetryCount="1" cdb="0x28:25fe9428:0008" dTime="4444"
09 Dec 2020 23:52:02 [node1: Debug] pmcsas_admin_0 scsi cmd retrySuccess: deviceType="Disk" deviceName="0d.02.10" retryCount="0" freeRetryCount="1" cdb="0x28:288a2930:0008" dTime="4375"
09 Dec 2020 23:52:02 [node1: Debug] pmcsas_admin_0 scsi cmd retrySuccess: deviceType="Disk" deviceName="0d.02.10" retryCount="0" freeRetryCount="1" cdb="0x28:288a25e8:0008" dTime="4394"
09 Dec 2020 23:52:08 [node1: Debug] pmcsas_timeout_0 sas device quiesce: adapterName="0a" deviceType="disk" deviceName="0d.02.10"
09 Dec 2020 23:52:12 [node1: Error] pmcsas_timeout_0 sas device timeout: adapterName="0a" deviceType="Disk" deviceName="0d.02.10"
09 Dec 2020 23:52:12 [node1: Info] pmcsas_timeout_0 sas adapter debug: adapterName="0a" debug_string="Level 0 timeout: Abort task set: 0d.02.10 L0 (0xfffff81e6dbd6818,0x2f:1aa49c00:0400,0/0)"
09 Dec 2020 23:52:12 [node1: Info] pmcsas_timeout_0 sas adapter debug: adapterName="0a" debug_string="ABORT TASKSET on device 0d.02.10 L0"
09 Dec 2020 23:52:18 [node1: Debug] pmcsas_timeout_0 sas adapter exception: error="Failed to get a response in state 73" adapterName="0a"
09 Dec 2020 23:52:18 [node1: Info] pmcsas_asyncd_0 sas adapter debug: adapterName="0a" debug_string="ABORT TASKSET of device 0d.02.10 L0 failed (retries exhausted) or timed out -- scheduling HARD LINK RESET"

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.