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CONTAP-697594: Disk stays offline during BDFU

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Category:
ontap-9
Specialty:
core
Last Updated:

Issue

Disks (partitions) stay offline during BDFU without firmware uploading firmware.
Example messages:
Fri Mar 27 17:55:19 +0100 [Node01: config_thread: raid.disk.offline:notice]: Marking Disk /fpps6140_01_aggr1_ssd/plex0/rg0/0n.21P1 Shelf 0 Bay 21 [NETAPP   X4014WCOFB15TNTE NA51] S/N [12345ABC0123NP001] UID [6014EE84:01BB9300:500A0981:00000001:00000000:00000000:00000000:00000000:00000000:00000000] offline.
Fri Mar 27 17:55:19 +0100 [Node02: config_thread: raid.disk.offline:notice]: Marking Disk /fpps6140_02_aggr1_ssd/plex0/rg0/0n.21P2 Shelf 0 Bay 21 [NETAPP   X4014WCOFB15TNTE NA51] S/N [12345ABC0123NP002] UID [6014EE84:01BB9300:500A0981:00000002:00000000:00000000:00000000:00000000:00000000:00000000] offline.
Fri Mar 27 17:55:19 +0100 [Node01: config_thread: raid.shared.disk.exchange:info]: Received shared disk state exchange Disk 0n.21 Shelf 0 Bay 21 [NETAPP   X4014WCOFB15TNTE NA51] S/N [12345ABC0123] UID [0014EE84:01BB9300:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000], event NONE, state offlining, substate 0x1000000, partner state offlining, partner substate 0x400000, failure reason unknown, sick reason INVALID, offline reason DISK_FW_DOWNLOAD, online reason NONE, partner dblade ID 4991fbe5-d248-11ee-98eb-d039ea58b972, host 1 persistent 0, spare on unfail 0, awaiting done 0, awaiting prefail abort 0, awaiting offline abort 0, pool partitioning 0

Fri Mar 27 19:32:31 +0100 [Node01: config_thread: raid.disk.offline:notice]: Marking Disk 0n.21 Shelf 0 Bay 21 [NETAPP   X4014WCOFB15TNTE NA51] S/N [12345ABC0123] UID [0014EE84:01BB9300:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] offline.
Wed Apr 01 05:18:14 +0200 [Node01: config_thread: raid.shared.disk.exchange:info]: Received shared disk state exchange Disk 0n.21 Shelf 0 Bay 21 [NETAPP   X4014WCOFB15TNTE NA51] S/N [12345ABC0123] UID [0014EE84:01BB9300:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000], event NONE, state offline, substate 0x0, partner state offline, partner substate 0x0, failure reason unknown, sick reason INVALID, offline reason DISK_FW_DOWNLOAD, online reason NONE, partner dblade ID 4991fbe5-d248-11ee-98eb-d039ea58b972, host 1 persistent 0, spare on unfail 0, awaiting done 0, awaiting prefail abort 0, awaiting offline abort 0, pool partitioning 0
Wed Apr 01 00:15:31 +0200 [Node02: config_thread: raid.shared.disk.exchange:info]: Received shared disk state exchange Disk 0n.21 Shelf 0 Bay 21 [NETAPP   X4014WCOFB15TNTE NA51] S/N [12345ABC0123] UID [0014EE84:01BB9300:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000], event NONE, state offline, substate 0x0, partner state offline, partner substate 0x0, failure reason unknown, sick reason INVALID, offline reason DISK_FW_DOWNLOAD, online reason NONE, partner dblade ID 95f0f6e1-d247-11ee-b3b2-d039ea58b93b, host 1 persistent 0, spare on unfail 0, awaiting done 0, awaiting prefail abort 0, awaiting offline abort 0, pool partitioning 0

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