Skip to main content
NetApp Knowledge Base

What does "callhome.spares.low" mean?

  1. Last updated
    Jan 15, 2025
  2. Save as PDF
Views:
4,637
Visibility:
Public
Votes:
3
Category:
ontap-9
Specialty:
hw
Last Updated:
1/15/2025, 3:06:05 PM

Applies to

Answer

callhome.spares events 

This message occurs when one or more RAID groups do not have an eligible spare disk drive available in case of a disk drive failure.

  • An eligible spare disk drive must be the correct size and capacity and must be in the appropriate pool.
    • If a disk drive fails without a spare to reconstruct on, the system enters degraded mode.
    • This includes  replaced drives that have not been assigned yet. Refer to Spares Low Resolution guide
  • If your system is configured to do so, it generates and transmits an AutoSupport (or ''call home'') message to NetApp technical support and to the configured destinations.

Additional Information

 

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.