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Unable to login to Cluster via SSH and GUI using admin credentials

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11
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

ONTAP 9

Issue

  • Unable to login to the cluster using via SSH and GUI using admin credentials give "INVALID USER/PASSWORD".
  • Creating new admin user gives the same result.
  • One of the user was spamming and causing authentication failures.
Sun Sep 21 2025 05:12:59 +05:30 [kern_audit:info:3584] 8503e8000000091d :: Node-02: http :: 10.20.XX.XXX:44496 :: SVM1:userX :: Login Attempt :: Error: Authentication failed.
Sun Sep 21 2025 05:13:00 +05:30 [kern_audit:info:3584] 8503e8000000091e :: Node-02: http :: 10.20.XX.XXX:44506 :: SVM1:userX :: Login Attempt :: Error: Authentication failed.
Sun Sep 21 2025 05:13:12 +05:30 [kern_audit:info:3584] 8503e8000000091f :: Node-02: http :: 10.20.XX.XXX:39930 :: SVM1:userX :: Login Attempt :: Error: Authentication failed.
Sun Sep 21 2025 05:13:31 +05:30 [kern_audit:info:3584] 8503e80000000920 :: Node-02: http :: 10.20.XX.XXX:39950 :: SVM1:userX :: Login Attempt :: Error: Authentication failed.

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