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Unable to login to GUI and CLI using admin credentials

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83
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • AFF/ASA/FAS

Issue

  • Unable to log in to GUI and CLi using admin credentials.
  • Creating a separate user with admin rights works well.
  • Bellow errors can be seen from Audit logs:
AUDIT-MLOG-TXT.GZ:
 
[kern_audit:info:7276] 0000000000000000 :: CLUST01:http :: 10.54.XXX.XX:42402 :: CLUST01:unknown :: POST ${jndi:dns://10.54.XXX.XX:00000/QUALYSTEST} HTTP/1.1 :: Error: 400 Bad Request
[kern_audit:info:7276] 8503eb000063327d :: CLUST01:http :: 10.54.XXX.XX:42608 :: CLUST01:unknown :: POST /RPC2_Login HTTP/1.1 :: Error: 404 Not Found
[kern_audit:info:2367] 0000000000000000 :: CLUST01:ssh :: 10.54.XXX.XX:52070 :: CLUST01:admin :: Login Attempt :: Error: Authentication failed.
[kern_audit:info:2367] 0000000000000000 :: CLUST01:ssh :: 10.54.XXX.XX:52070 :: CLUST01:admin :: Login Attempt :: Error: Error: Account currently locked. Contact the storage administrator to unlock it.
[kern_audit:info:7276] 8503eb00006332d7 :: CLUST01:http :: 10.54.XXX.XX:46432 :: CLUST01:unknown :: POST /login.htm HTTP/1.1 :: Error: 404 Not Found
[kern_audit:info:7276] 0000000000000000 :: CLUST01:http :: 10.54.XXX.XX:48700 :: CLUST01:unknown :: ${jndi:nis://10.54.XXX.XX:00000/QUALYSTEST} / HTTP/1.1 :: Error: 400 Bad Request
[kern_audit:info:2367] 0000000000000000 :: CLUST01:ssh :: 10.54.XXX.XX:52070 :: CLUST01:admin :: Login Attempt :: Error: Authentication failed.
[kern_audit:info:2367] 0000000000000000 :: CLUST01:ssh :: 10.54.XXX.XX:52070 :: CLUST01:admin :: Login Attempt :: Error: Error: Account currently locked. Contact the storage administrator to unlock it.

 

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