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Stalled aggregate mount and possible software panic during ONTAP update

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ontap-9
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CORE
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Applies to

  • ONTAP 9
  • Panic

Issue

  • Stalled aggregate mount and possible software panic during takeover as part of ONTAP update

Cluster1::storage failover> aggr show -state !online  
Aggregate         Size         Available Used% State   #Vols Nodes            RAID Status
---------         --------     --------- ----- ------- ------ ---------------- ------------
aggr1            336.1TB       325.1TB    3%     mounting     0 Cluster1_A     raid_tec,normal

  • ONTAP update encounters an error with takeover failed:

Cluster1::> cluster image show-update-progress                         

                                       Estimated  Elapsed                                        
Update Phase         Status            Duration   Duration                                        
-------------------- ----------------- ------------------------------                                               
Pre-update checks    completed         00:10:00   00:01:14                                               
ONTAP updates        paused-on-error   01:32:00   00:10:05

Details:

Node name            Status            Status Description
-------------------- ----------------- --------------------------------------
Cluster1_A          waiting
Cluster1_B          failed            Error: Takeover failed.

                                       Action: Use the "storage failover show-takeover" command to view the
                                       cause of takeover failure and the suggested corrective actions.
                                       When all issues are resolved, use the "cluster image resume-update" command

  • A panic may be observed:

Mon May 15 05:01:39 -0700 [Cluster1_B: cf_main: sk.panic:alert]: Panic String: Failover Monitor: unable to transit - takeover process is hung (wafl) in SK process cf_main on release 9.10.1P8 (C)

 

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