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Rubrik backup jobs sometimes fail and log "Inconsistent configuration detected"

  1. Last updated
    Jun 25, 2025
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Views:
35
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:
6/25/2025, 4:31:14 PM

Applies to

  • ONTAP 9
  • Rubrik
  • ONTAP API

Issue

  • Rubrik backup jobs sometimes fail. Rubrik logs: 
    • Status Reason:  Inconsistent configuration detected. Please ensure permissions are not in conflict (GrantExportPermission : Unable to grant permissions for smb protocol access by host 10.170.11.80 in qtree policy default : grantPolicy : No export policy rules found for policy name default : Post "contoso.domain/servlets/netapp.servlets.admin.XMLrequest_filer": context deadline exceeded (Client.Timeout exceeded while awaiting headers))
Object Name:  /one/two/three
Start Time:  02/18/2025 07:08:44PM
End Time:  02/18/2025 08:01:20PM
Location:  contoso.domain
Duration:  0

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