Skip to main content
NetApp Knowledge Base

Ping terminated "mccIpPingNetworkEndpoints_iterator::create_imp()" operation timeout

Views:
69
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:
6/6/2024, 7:48:24 AM

Applies to

  • ONTAP 9
  • MCC-IP

Issue

  • The Node is online and serves data and aggregates are hosted there but it is not reachable in the cluster. 
  • The command "metrocluster check show -instance" creates the following output:

                Time of Check: 4/24/2023 08:47:25
                Name of the Component: nodes
                Result of the Check: warning
Additional Information/Recovery Steps: All checks could not be run as some nodes were not reachable. Check if the cluster peer is available.

                Time of Check: 4/24/2023 08:47:25
                Name of the Component: lifs
                Result of the Check: ok
Additional Information/Recovery Steps:

                Time of Check: 4/24/2023 08:47:25
                Name of the Component: config-replication
                Result of the Check: ok
Additional Information/Recovery Steps:

                Time of Check: 4/24/2023 08:47:25
                Name of the Component: aggregates
                Result of the Check: ok
Additional Information/Recovery Steps:

                Time of Check: 4/24/2023 08:47:25
                Name of the Component:clusters
                Result of the Check: ok
Additional Information/Recovery Steps:

                Time of Check:4/24/2023 08:47:25
                Name of the Component: connections
                Result of the Check: warning
Additional Information/Recovery Steps: The "ping" command terminated using the network addresses "10.0.0.4" and "10.0.0.3" on node "Node-02" in cluster "Cluster-01". Reason: Timeout: Operation "mccIpPingNetworkEndpoints_iterator::create_imp()" took longer than 25 seconds to complete [from mgwd on node "Node-01" (VSID: -3) to mgwd at 1.1.1.1]

                Time of Check: 4/24/2023 08:47:25
                Name of the Component: volumes
                Result of the Check: ok
Additional Information/Recovery Steps:

  • LIFs may appear as down
  • Commands implemented via CLI may fail due to timeout errors:

::> storage failover takeover -ofnode Node_n2 -option normal

Warning: Unable to list entries on node Node_n2. Timeout: Operation "software_image_iterator::next()" took longer than 25 seconds to complete [from mgwd on node "Node_N1" (VSID: -1) to mgwd at 169.254.12.1]

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.