Skip to main content
NetApp Knowledge Base

ONTAP upgrade paused due to failed giveback job

Views:
459
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • Automated Non-Disruptive Upgrade (ANDU)

Issue

The ONTAP upgrade paused due to a timeout of the giveback operation:
 

Cluster01::> cluster image show-update-progress

                                             Estimated         Elapsed
Update Phase         Status                   Duration        Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks    completed                00:10:00        00:01:25
ONTAP updates        paused-on-error          03:38:00        02:30:16

Details:

Node name            Status            Status Description
-------------------- ----------------- --------------------------------------
Node-1A              failed            Error: Timeout: Operation
                                       "cluster_image_start_ndu_giveback_job_
                                       iterator::create_imp()" took longer
                                       than 180 seconds to complete [from
                                       upgrademgr on node "Node-1B" (VSID:
                                       -3) to mgwd at 127.0.0.1]
                                       Action: Wait a few minutes, and then
                                       resume the update using the "cluster
                                       image resume-update" command.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.