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ONTAP upgrade failed with Error: Image update failed to start with CC mode enabled

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ontap-9
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core
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Applies to

  • ONTAP 9
  • Onboard Key Manager (OKM)
  • NetApp Volume Encryption (NVE)
  • Automated nondisruptive upgrade (ANDU)

Issue

ONTAP upgrade fails on some nodes and status shows:

::*> cluster image show-update-progress

                                       Estimated       Elapsed
Update Phase         Status            Duration        Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks    completed         00:10:00        00:01:48
Data ONTAP updates   paused-on-error   01:17:00        16:46:13

or

::*> cluster image show-update-progress

                                       Estimated       Elapsed
Update Phase         Status            Duration        Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks    completed         00:10:00        00:01:48
Data ONTAP updates   paused-pending    01:17:00        16:46:13


Details:
 
Node name            Status            Status Description
-------------------- ----------------- --------------------------------------
Node-A               failed            Error: Image update failed to start..
Node-B               failed            Error: Image update failed to start..


 

 

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