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ONTAP upgrade failed to verify the signatures of the image with CC-mode disabled

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ontap-9
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Applies to

  • ONTAP 9
  • Automated Non-disruptive Upgrade (ANDU)

Issue

  • ONTAP upgrade fails on one node with the below error:

Cluster::*> cluster image show-update-progress
                                             Estimated         Elapsed
Update Phase         Status                   Duration        Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks    completed                00:10:00        00:00:48
ONTAP updates        in-progress              03:36:00        00:01:19

Details:

Node name            Status            Status Description
-------------------- ----------------- --------------------------------------
Node-1               failed            Error: Failed to verify the
                                       signatures of the image. The image
                                       might have been corrupted. Replace
                                       the image, and then try the command
                                       again.
                                       Action: Use the "cluster show"
                                       command to verify that all nodes in
                                       the cluster are healthy. Use the
                                       "cluster image package
                                       show-repository" command to verify
                                       that the downloaded image has the
                                       correct version. If all nodes are
                                       healthy and the image has the correct
                                       version, wait a few minutes, and then
                                       use the "cluster image resume-update"
                                       command to resume the update.
Node-2              in-progress        Installing ONTAP software image.
Node-3              in-progress        Installing ONTAP software image.
Node-4              in-progress        Installing ONTAP software image.

  • The same error is received even after deleting the ONTAP image and reinstalling it.
  • CC-mode is disabled on the cluster.

 

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