Skip to main content
NetApp Knowledge Base

ONTAP SSAL unseal operation fails after running an onboard sync or passphrase update

  1. Last updated
  2. Save as PDF
Views:
428
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • Onboard Key Manager

Issue

  • Running security key-manager onboard sync or security key-manager update-passphrase triggers the following error:

crypto.ssal.failed: SSAL operation failed: SSAL Unseal operation failed.

  • However, all the keys are shown as Restored and the passphrase is updated successfully.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.