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ONTAP SSAL unseal operation fails after running an onboard sync or passphrase update

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Category:
ontap-9
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core
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Applies to

  • ONTAP 9
  • Onboard Key Manager

Issue

  • Running security key-manager onboard sync or security key-manager update-passphrase triggers the following error:

crypto.ssal.failed: SSAL operation failed: SSAL Unseal operation failed.

  • However, all the keys are shown as Restored and the passphrase is updated successfully.

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