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ONTAP SRAM dump fails to collect when hitting parity error_1:0x1201, error_2:0xe

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Category:
ontap-9
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san
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Applies to

  • ONTAP 9.10.x, 9.11.x
  • SAN
  • Emulex FC HBA

Issue

  • Port pair which share an ASIC on the FC HBA are hung and no longer serve traffic
  • This may cause a temporary disruption to LUN access
  • SRAM log dumps are not being collected

Example:

[Netapp1: fct_tpd_thread_3: fcp.io.status:debug]: STIO Adapter:1d, found hung cmd:0xfffff809b3a0a688(state=10, flags=0x2, ctio_sent=2/4,RecvExAddr=0x3ff, OX_ID=0xd6, RX_ID=0xffff,SID=0xd61c08, Cmd[28], req_q_free:0)

[Netapp1: fct_tpd_thread_3: scsitarget.fcp.dump:debug]: FCP target SRAM dump generated for adapter 1d, fct_tpd_check_hung_commands: Command termination hung. cmd:0xfffff809b3a0a688 (state=0xa, flags=0x2,ctio_sent=2/4, RecvExAddr=0x3ff, OX_ID=0xd6, RX_ID=0xffff, SID=0xd61c08)

[Netapp1: fct_tpd_thread_3: fcp.io.status:debug]: STIO Adapter 1d resetting with 31 ITNs and 16 commands to drain

[Netapp1: fct_tpd_thread_3: fcp.io.status:debug]: STIO Adapter 1d reinitialization failed, saving RAS trace data.

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