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Monitoring tools stopped showing quotas after upgrade

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131
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0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • Upgrade to a 9.11.1P11 or 9.11.1P12
  • ONTAP API

Issue

  • After upgrade to 9.11.1P11 (or later), external monitoring tools stop displaying the quota values
  • Monitoring tool reports error collecting quota data from ONTAP. Example of errors seen in splunk:

2023-11-08 08:01:06,408 ERROR [ta_ontap_collection_worker://delta:980881] [QuotaHandler] Problem collecting ontap:quota data from server=cluster1.example.com: [OntapClient] Client Side Code Error 13001: success
Traceback (most recent call last):  
File "/apps/splunk/etc/apps/Splunk_TA_ontap/bin/ta_ontap/handlers.py", line 141, in run    results = qa.run()   
File "/apps/splunk/etc/apps/Splunk_TA_ontap/bin/ta_ontap/OntapInventory.py", line 104, in run    return self.runClusterMode()
<skipping>

 

  • MGWD logs show the following entry repeated multiple times:
Thu Nov 23 2023 23:09:36 +01:00 [kern_mgwd:info:2880] Error: Loop detected in next() for table quota_rules_zapi. Next on "cluster1 17179869185 2150762145 tree /vol/abc/qtree1 " returned "cluster1 17179869185 2150762145 tree /vol/abc/qtree1 ".
 
 

 

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