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How to create an ONTAP sync core for an unresponsive storage system

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ontap-9
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core
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Applies to

  • ONTAP 9
  • Sync Core (user-generated  Core dump)

Description

This article describes the procedure that should be followed to obtain a sync core from a hanging/unresponsive storage system.

  • There are several different methods of initiating a user-generated core.
  • A user-generated core should only be initiated at the direction of NetApp Technical Support
  • A sync core requires additional details about the reasons for forcing a panic before it can be analyzed

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