Skip to main content
NetApp Knowledge Base

Health Monitor process cshm: ClusterSwitchConnectivity_Alert

  1. Last updated
  2. Save as PDF
Views:
949
Visibility:
Public
Votes:
0
Category:
fabric-interconnect-and-management-switches
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • Cluster Switches

Issue

  • Received AutoSupport notification:

Health Monitor process cshm: ClusterSwitchConnectivity_Alert 

  • Cluster port flapping and cluster switch health monitoring notification:

Sat May 28 08:33:43 -0400 [netapp01: intr: netif.linkDown:info]: Ethernet e1a: Link down, check cable.
Sat May 28 08:33:45 -0400 [netapp01: intr: netif.linkUp:info]: Ethernet e1a: Link up.
Sat May 28 09:11:27 -0400 [netapp01: intr: netif.linkDown:info]: Ethernet e1a: Link down, check cable.
Sat May 28 09:11:29 -0400 [netapp01: intr: netif.linkUp:info]: Ethernet e1a: Link up.
Sat May 28 09:11:30 -0400 [netapp01: vifmgr: vifmgr.portup:notice]: A link up event was received on node netapp01, port e1a.
Sat May 28 09:28:23 -0400 [netapp01: vifmgr: vifmgr.clus.linkdown:EMERGENCY]: The cluster port e1a on node netapp01 has gone down unexpectedly.
Sat May 28 09:35:28 -0400 [netapp01: cshmd: hm.alert.raised:alert]: Alert Id = ClusterSwitchConnectivity_Alert , Alerting Resource = netapp01 raised by monitor ethernet-switch
Sat May 28 09:36:26 -0400 [netapp01: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: ClusterSwitchConnectivity_Alert[netapp01]

  • Port transitions to down state:

slot 1: Dual 40/100G Ethernet T62100-CR
e1a MAC Address: 00:07:43:63:24:00 (auto-unknown-fd-down)
QSFP Vendor:
QSFP Part Number:
QSFP Serial Number:

  • It may be possible for an issue to occur during a Firmware or RCF file upgrade

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.