Skip to main content
NetApp Knowledge Base

Core file upload failing due to network restrictions

  1. Last updated
    Jul 22, 2024
  2. Save as PDF
Views:
896
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:
7/22/2024, 1:47:59 PM

Applies to

  • Core file upload (file extension .nz)
  • Especially restricted customer environment

Answer

  • If corefile upload fails while using NetApp Authenticated File Upload (NAFU), especially for Banking, Government, Military, other restricted infrastructure.
  • It is often found that upload URLs are blocked.
  • As a result, the upload page fails to open or file upload fails after 1% (or few minutes of uploading).
  • This happens if below URLs are not allowed due to network / firewall restrictions.
  • To upload corefile seamlessly, NetApp recommends below URLs  to be opened from network end or verify with network team if we encounter such corefile upload issues.

NAFU:

For Storage Grid Buckets- https://uploadsg.netapp.com

For AWS regions - https://regionupload.netapp.com

AODS ISF Route:

Default way (CloudOne) - https://support.netapp.com

Nearest Region (AWS) - https://isfsupport.netapp.com

Additional Information

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.