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Cluster is not able to communicate with the NTP server

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Category:
ontap-9
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core
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Applies to

ONTAP 9

Issue

  • Unable to add an NTP server:

Cluster::*> cluster time-service ntp server create time.mydomain.com

Error: command failed: Unable to query NTP server "time.mydomain.com" with address 10.X.XX.1 within 5 seconds.

  • NTP server is not pingable from all mgmt lifs:

Cluster::*> net int show -role *mgmt*

  (network interface show)
            Logical    Status     Network            Current       Current Is
Vserver     Interface  Admin/Oper Address/Mask       Node          Port    Home
----------- ---------- ---------- ------------------ ------------- ------- ----
Cluster
            cluster_mgmt up/up 10.X.XX.90/24 node01 e0M  true
            node01_mgmt up/up 10.X.XX.91/24 node01 e0M true
            node02_mgmt up/up 10.X.XX.92/24 node02 e0M true
3 entries were displayed.

Example ping using the cluster mgmt lif:

Cluster::*> network ping -vserver Cluster -lif cluster_mgmt -destination 10.X.XX.1

no answer from 10.X.XX.1

 

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