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"system node power show" command reports "Service Processor on node is not reachable" error

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45
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • FAS, AFF systems
  • ONTAP 9

Issue

  • "system node power show" command reports below error message:

Error: The Service Processor on node "node-01" is not reachable. Verify
       that the SP or BMC is online, verify that api-service is enabled on the
       SP or BMC, verify that the partner node is running, check if pings from
       SP or BMC to partner node work, check if hw-assist keep-alives are
       normal, check that network ports are configured correctly and are
       functional (up). Then, try the command again.

  • Error was reported only while logging to the cluster using node-01 management IP.

 

 

 

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