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"system controller service-event show" reports an event "Expected x16, actual x8"

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Category:
ontap-9
Specialty:
HW
Last Updated:

Applies to

  • ONTAP 9
  • AFF-A900

Issue

  • "system controller service-event show" reports an event "Expected x16, actual x8"
::*> system controller service-event show

Node ID Event Location Event Description
---------------- --- ---------------------------------- ----------------------
Node-1 1 PCI 1 - Expected x16, actual x8
  • SP-LATEST-SYSTEM-EVENT-LOG of Node-1 reports following events

Record 359: Thu Jan 23 13:58:06.000000 2025 [SysFW.notice]: Device 53/0/0 (SLOT-1) failed to train at max link width - retraining
Record 360: Thu Jan 23 13:58:06.000000 2025 [SysFW.notice]: - Expected x16, actual x8

  • The card in slot-1 as per SYSCONFIG-AC is X91440A

sysconfig: slot 1 OK: X91440A: 40G high performance

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