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'ses.status.ModuleError' is reported during a reboot

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Applies to

  • ONTAP 9
  • AFF A250
  • FAS500F
  • AFF A70
  • AFF-C30
  • NS224NSM8E

Issue

  • Node reboots, partner reports the following error in EMS
[Node-01: dsa_worker2: ses.status.electronicsWarn:error]: NS224NSM8E (S/N XXXXXXXXXXXXXXXX) shelf 0 on channel 0s environmental monitoring warning for SES electronics 2: communication error. ; enclosure services hardware failed This element is on the rear of the shelf at the bottom, on shelf module (B).
[Node-01: dsa_worker2: ses.status.ModuleError:alert]: NS224NSM8E (S/N XXXXXXXXXXXXXXXX) shelf 0 on channel 0s PCI switch error for PCI Switch 2: status not available; status not available. This element is on the rear of the shelf at the bottom, on shelf module (B).
  • In the STORAGE-SHELF-PORT.XML, the module reported by each node shows a status of Unknown

STORAGE-SHELF :

Node-01 :
Shelf name:    Partner.shelf0
Shelf id:      0
Channel:       Partner
Module:        A
Shelf UID:     00:a0:98:00:XX:XX:XX:XX
Shelf S/N:     XXXXXXXXXXXX
Term switch:   N/A
Shelf state:   ONLINE
Module state:  UNKNOWN

Node-02 :
Shelf name:    Partner.shelf0
Shelf id:      0
Channel:       Partner
Module:        B
Shelf UID:     00:a0:98:00:XX:XX:XX:XX
Shelf S/N:     XXXXXXXXXXXX
Term switch:   N/A
Shelf state:   ONLINE
Module state:  UNKNOWN

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