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ses.status.psWarning error detected due to IOM hung

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Applies to

  • ONTAP
  • DS212C

Issue

  • STORAGE-SHELF.XML shows PSU as critical conditions.

Error Type:Power
Shelf component with error:1,2
Error Text:
Critical condition is detected in storage shelf power supply unit "1". The unit might fail.
Critical condition is detected in storage shelf power supply unit "2". The unit might fail.
Shelf Name: 2.2

  • EMS shows PSU errors.

[node1: dsa_worker3: ses.status.psWarning:error]: DS212-12 (S/N 111111111111111) shelf 2 on channel 0a power warning for Power supply 1: not installed or failed. This module is on the rear of the shelf at the bottom left.
[node1: dsa_worker3: ses.status.psWarning:error]: DS212-12 (S/N 111111111111111) shelf 2 on channel 0a power warning for Power supply 2: not installed or failed. This module is on the rear of the shelf at the bottom right.
[node1: dsa_worker0: ses.status.psWarning:error]: DS212-12 (S/N 111111111111111) shelf 2 on channel 0d power warning for Power supply 1: not installed or failed. This module is on the rear of the shelf at the bottom left.
[node1: dsa_worker0: ses.status.psWarning:error]: DS212-12 (S/N 111111111111111) shelf 2 on channel 0d power warning for Power supply 2: not installed or failed. This module is on the rear of the shelf at the bottom right.

  • storage show fault -v shows PSU as unknown.

::> system node run -node * -command storage show fault -v

Power Supplies:
Element Status         Status Bytes  Status Descriptions
  1: UNKNOWN           06,00,00,A0   RQSTED ON
  2: UNKNOWN           06,00,00,A0   RQSTED ON

  • PSU doesn't resolve the issue

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