Skip to main content
NetApp Knowledge Base

"ic.HAInterconnectLinkDown" occurring frequently

  1. Last updated
  2. Save as PDF
Views:
1,327
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • AFF-A400
  • FAS8300
  • FAS8700
  • HA Interconnect

Issue

  • "system ha interconnect status show" appears link 0 and link 1 are down status.

Cluster::*> system ha interconnect status show

                     Node:node-1

            Link 0 Status: down
            Link 1 Status: down
         Is Link 0 Active: false
         Is Link 1 Active: false

 IC RDMA Connection: up

                     Node:node-2
            Link 0 Status: down
            Link 1 Status: down
         Is Link 0 Active: false
         Is Link 1 Active: false
       IC RDMA Connection: up
2 entries were
displayed.

  • EMS log reports "ic.HAInterconnectLinkDown" every 1 hour.

[?] Thu Apr 28 02:00:00 +0000 [node-1: statd: ic.HAInterconnectLinkDown:error]: HA interconnect: External link #0 has been down for 73387 minutes.
[?] Thu Apr 28 03:00:00 +0000 [node-1: statd: ic.HAInterconnectLinkDown:error]: HA interconnect: External link #0 has been down for 73447 minutes.
[?] Thu Apr 28 04:00:00 +0000 [node-1: statd: ic.HAInterconnectLinkDown:error]: HA interconnect: External link #0 has been down for 73507 minutes.
[?] Thu Apr 28 05:00:00 +0000 [node-1: statd: ic.HAInterconnectLinkDown:error]: HA interconnect: External link #0 has been down for 73567 minutes.

[?] Thu Apr 28 02:00:00 +0000 [node-2: statd: ic.HAInterconnectLinkDown:error]: HA interconnect: External link #0 has been down for 73309 minutes. 
[?] Thu Apr 28 03:00:00 +0000 [node-2: statd: ic.HAInterconnectLinkDown:error]: HA interconnect: External link #0 has been down for 73429 minutes.
[?] Thu Apr 28 04:00:00 +0000 [node-2: statd: ic.HAInterconnectLinkDown:error]: HA interconnect: External link #0 has been down for 73489 minutes.
[?] Thu Apr 28 05:00:00 +0000 [node-2: statd: ic.HAInterconnectLinkDown:error]: HA interconnect: External link #0 has been down for 73549 minutes.

  • node-1 "sysconfig -a" e0a SFP information are blank.

slot 0: 10G/25G Ethernet Controller CX5
  e0a MAC Address:    d0:39:ea:38:fb:bb (auto-unknown-fd-down)
      SFP Vendor:          
      SFP Part Number:          
      SFP Serial Number:          
  e0b MAC Address:    d0:39:ea:38:fb:bc (auto-25g_cr-fd-up)
      SFP Vendor:         Molex
      SFP Part Number:    1111455002
      SFP Serial Number:  XXXXXXXXXXXXXX
  Device Type:        CX5 PSID(NAP0000000006)
  Firmware Version:   16.26.4012

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.