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disk redundancy failed due to PHY disabled

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Category:
fas-systems
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hw
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Applies to

  • Data ONTAP 8
  • ONTAP 9

Issue

  • EMS reports DISK REDUNDANCY FAILED.

[nodeA: svc_queue_thread: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED.

  • storage show expander shows PHY is disabled on one IOM.

Shelf name:    0b.shelf2
Shelf id:      2
Channel:       0b
Module:        A
Shelf UID:     xx:xx:xx:xx:xx:xx:xx:xx
Shelf S/N:     SHJSG1428000128
Term switch:   N/A
Shelf state:   ONLINE
Module state:  OK

               Partial Path   Link    Invalid   Running     Loss    Phy       CRC     Phy
Disk    Port   Timeout        Rate     DWord    Disparity   Dword   Reset     Error   Change
Id     State   Value (ms)    (Gb/s)    Count    Count       Count   Problem   Count   Count
--------------------------------------------------------------------------------------------
[SQR0] OK             7        6.0        0           0       0        0         0       1
[SQR1] OK             7        6.0        0           0       0        0         0       1
[SQR2] OK             7        6.0        0           0       0        0         0       1
[SQR3] OK             7        6.0        0           0       0        0         0       1
[CIR4] OK             7        6.0        0           0       0        0         0       1
[CIR5] OK             7        6.0        0           0       0        0         0       1
[CIR6] OK             7        6.0        0           0       0        0         0       1
[CIR7] OK             7        6.0        0           0       0        0         0       1
[  0 ] OK             7        6.0        0           0       0        0         0       2
[  1 ] OK             7        6.0        0           0       0        0         0       2
[  2 ] OK             7        6.0        0           0       0        0         0       2
[  3 ] OK             7        6.0        0           0       0        0         0      12
[  4 ] OK             7        6.0        0           0       0        0         0       2
[  5 ] OK             7        6.0        0           0       0        0         0       2
[  6 ] OK             7        6.0        0           0       0        0         0       2
[  7 ] OK             7        6.0        0           0       0        0         0       2
[  8 ] OK             7        6.0        0           0       0        0         0       2
[  9 ] OK             7        6.0        0           0       0        0         0       2
[ 10 ] DIS/RESET      7         NA        0           0       0       10         0       8
[ 11 ] OK             7        6.0        0           0       0        0         0       2
[ 12 ] OK             7        6.0        0           0       0        0         0       2
[ 13 ] OK             7        6.0        0           0       0        0         0       2
[ 14 ] OK             7        6.0        0           0       0        0         0       2
[ 15 ] OK             7        6.0        0           0       0        0         0       2
[ 16 ] OK             7        6.0        0           0       0        0         0       2
[ 17 ] OK             7        6.0        0           0       0        0         0       2
[ 18 ] OK             7        6.0        0           0       0        0         0       2
[ 19 ] OK             7        6.0        0           0       0        0         0       2
[ 20 ] OK             7        6.0        0           0       0        0         0       2
[ 21 ] OK             7        6.0        0           0       0        0         0       2
[ 22 ] OK             7        6.0        0           0       0        0         0       2
[ 23 ] OK             7        6.0        0           0       0        0         0       2
[SIL0] DIS/UNUSD      7         NA        0           0       0        0         0       1
[SIL1] DIS/UNUSD      7         NA        0           0       0        0         0       1
[SIL2] DIS/UNUSD      7         NA        0           0       0        0         0       1
[SIL3] DIS/UNUSD      7         NA        0           0       0        0         0       1

 

 

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