disk redundancy failed due to PHY disabled
Applies to
- Data ONTAP 8
- ONTAP 9
Issue
- EMS reports
DISK REDUNDANCY FAILED.
[nodeA: svc_queue_thread: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED.
storage show expandershows PHY is disabled on one IOM.
Shelf name: 0b.shelf2
Shelf id: 2
Channel: 0b
Module: A
Shelf UID: xx:xx:xx:xx:xx:xx:xx:xx
Shelf S/N: SHJSG1428000128
Term switch: N/A
Shelf state: ONLINE
Module state: OK
Partial Path Link Invalid Running Loss Phy CRC Phy
Disk Port Timeout Rate DWord Disparity Dword Reset Error Change
Id State Value (ms) (Gb/s) Count Count Count Problem Count Count
--------------------------------------------------------------------------------------------
[SQR0] OK 7 6.0 0 0 0 0 0 1
[SQR1] OK 7 6.0 0 0 0 0 0 1
[SQR2] OK 7 6.0 0 0 0 0 0 1
[SQR3] OK 7 6.0 0 0 0 0 0 1
[CIR4] OK 7 6.0 0 0 0 0 0 1
[CIR5] OK 7 6.0 0 0 0 0 0 1
[CIR6] OK 7 6.0 0 0 0 0 0 1
[CIR7] OK 7 6.0 0 0 0 0 0 1
[ 0 ] OK 7 6.0 0 0 0 0 0 2
[ 1 ] OK 7 6.0 0 0 0 0 0 2
[ 2 ] OK 7 6.0 0 0 0 0 0 2
[ 3 ] OK 7 6.0 0 0 0 0 0 12
[ 4 ] OK 7 6.0 0 0 0 0 0 2
[ 5 ] OK 7 6.0 0 0 0 0 0 2
[ 6 ] OK 7 6.0 0 0 0 0 0 2
[ 7 ] OK 7 6.0 0 0 0 0 0 2
[ 8 ] OK 7 6.0 0 0 0 0 0 2
[ 9 ] OK 7 6.0 0 0 0 0 0 2
[ 10 ] DIS/RESET 7 NA 0 0 0 10 0 8
[ 11 ] OK 7 6.0 0 0 0 0 0 2
[ 12 ] OK 7 6.0 0 0 0 0 0 2
[ 13 ] OK 7 6.0 0 0 0 0 0 2
- The
STORAGE-FAULTlog shows that the related DISK is inNONCRITICALstate.
Enclosure Status: non-critical
Channel: 0a
Shelf: 0
Shelf Type: DS212-12
Product Serial Number: ＊＊＊＊＊
Module Type: IOM12E
Disk Elements:
Element Status Status Bytes Status Descriptions
0 [Bay 0]: NONCRITICAL 03,00,20,08 ENCLOSURE BYPASSED A, BYPASSED A
1 [Bay 1]: OK 01,01,00,00
2 [Bay 2]: OK 01,02,00,00
3 [Bay 3]: OK 01,03,00,00