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boot_diags failed after replacing DIMM

  1. Last updated
    Apr 1, 2025
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Views:
16
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
HW
Last Updated:
4/1/2025, 2:50:11 PM

Applies to

  • AFF A400
  • System-Level HW Diagnostics version is 07.01.04 and later

Issue

ONTAP can boot normally, but boot_diags failed due to error below.
 
OSError: [Errno 5] Input/output error: '/media/diag'
Traceback (most recent call last):
File "/usr/bin/field-diag/main.py", line 5, in <module>
from modules import app_const, data_manager, TaskStopException
File "/usr/bin/field-diag/modules/__init__.py", line 2, in <module>
from defines import app_const, data_manager, TaskStopException
File "/usr/bin/field-diag/modules/defines.py", line 226, in <module>
data_manager = DataManager()
File "/usr/bin/field-diag/modules/defines.py", line 76, in __init__
self.check_and_set_log_path()
File "/usr/bin/field-diag/modules/defines.py", line 154, in check_and_set_log_path
self.check_log_path()
File "/usr/bin/field-diag/modules/defines.py", line 184, in check_log_path
os.makedirs(self._log_dir)
File "/usr/lib/python2.7/os.py", line 150, in makedirs
makedirs(head, mode)
File "/usr/lib/python2.7/os.py", line 157, in makedirs
mkdir(name, mode)

 

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