Volume Encryption Conversion fails with Internal Error

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Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: hw

Last Updated:

Applies to

ONTAP 9
Encryption
ONTAP HW

Issue

Storage failover show displays "Storage failover mailbox disk state is invalid, Local node missing partner disks" and is missing partner name:

Node Name as Returned by Storage Failover Component: Node1
                                    Partner Name: -
                                   Node NVRAM ID: 538241368
                                Partner NVRAM ID: 538241280
                                Takeover Enabled: true
                                         HA Mode: ha
                               Takeover Possible: false
                    Reason Takeover not Possible: Storage failover mailbox disk state is invalid
                                                  Local node missing partner disks
       Reason Takeover not Possible (Enum value): mailbox_invalid
                                                  disk_inventory_mismatch_local
                                 Interconnect Up: true
                              Interconnect Links: RDMA Interconnect is up
                               Interconnect Type: RoCE
                               State Description: Connected to partner, Takeover is not possible: Storage failover mailbox disk state is invalid, Local node missing partner disks
                                   Partner State: Up

Attempting to convert a plain-text volume to a NVE volume fails with an error similar to below:

::> volume encryption conversion start -vserver vserver1 -volume vol0

Error: command failed: Failed to start conversion on volume "vol0" in Vserver "vserver1". Reason: Internal
       error. Use the "cluster show" command to verify that all nodes are healthy. Wait a few minutes and try the
       operation again.