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Unable to access newly installed cluster via console ports

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35
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • All AFF and FAS systems
  • Console Port
    • Micro-USB Serial
    • RJ45 Serial

Issue

When connecting to the serial console port using a USB Type C or micro USB console connection, no console output when connected using console cable.
 
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