Skip to main content
NetApp Knowledge Base

Unable to access new LUNs after controller replacement

Views:
1,871
Visibility:
Public
Votes:
1
Category:
ontap-9
Specialty:
san
Last Updated:

Applies to

  • ONTAP 9
  • iSCSI

Issue

  • Unable to access new LUNs via HA-pair after controller replacement
  • For 4-node(or more) cluster, LUNs can be accessed via other nodes
  • Windows Server event log shows:

mpio event 47

An error occurred while the system tried to claim a Multipath I/O (MPIO) path. The location of the failing path is described by the SCSI address (4, 0, 1, 0) (Port, Bus, Target, Lun). To resolve this issue, either reboot the system, or show hidden devices in Device Manager and try uninstalling the specific disk device indicated above, and then rescan for hardware changes.

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.