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The network port is down in the ifgrp

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Category:
fas-systems
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HW
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Applies to

  • ONTAP 9
  • AFF/FAS systems

Issue

  • The NIC port is down
    slot 1: Dual 10 Gigabit Ethernet Controller IX1-SFP+
        e1a MAC Address:    f8:f2:1e:2d:0d:b4 (auto-unknown-fd-down)
            SFP Vendor:         Intel Corp      
            SFP Part Number:    AFBR-709DMZ-IN3 
            SFP Serial Number:  AD181630GTX     
        e1b MAC Address:    f8:f2:1e:2d:0d:b5 (auto-10g_sr-fd-up)
            SFP Vendor:         Intel Corp      
            SFP Part Number:    AFBR-709DMZ-IN3 
            SFP Serial Number:  AA180930D1D 
  • IFCONFIG -VVVM in the ASUP shows TX power of SFP is lower

e1a: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
    options=6c07bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,VLAN_HWTSO,LINKSTATE,RXCSUM_IPV6,TXCSUM_IPV6>
    ether f8:f2:1e:2d:0d:b4
    media: Ethernet autoselect (autoselect <full-duplex,rxpause,txpause>)
    status: no carrier
    plugged: SFP/SFP+/SFP28 10G Base-SR (LC)
    vendor: Intel Corp PN: AFBR-709DMZ-IN3 SN: AD181630GTX DATE: 2018-04-23
    module temperature: 28.73 C Voltage: 3.33 Volts
    RX: 0.53 mW (-2.70 dBm) TX: 0.00 mW (-40.00 dBm)

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