Skip to main content
NetApp Knowledge Base

Takeover not possible due to storage failover interconnect error

  1. Last updated
  2. Save as PDF
Views:
249
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • AFF-A20
  • ONTAP 9.16.1
  • HA interconnect

Issue

After initial installation and ONTAP upgrade of an AFF-A20 HA system, HA takeover was not possible
 
Example:
A20::*> storage failover show
Takeover
Node         Partner     Possible  State Description
--------------------------------------------------------------
A20-01  A20-02 false     Waiting for A20-02, Takeover is not possible: Storage failover interconnect error, NVRAM log not synchronized
A20-02  A20-01 false     Waiting for A20-01, Takeover is not possible: Storage failover interconnect error, NVRAM log not synchronized
 
9/25/2025 10:01:15  A20-01      DEBUG         nvmm.mirror.aborting: mirror of sysid 1, partner_type HA Partner and mirror state NVMM_MIRROR_OFFLINE is aborted because of reason NVMM_ABORT_SYNCING_MIRROR.
9/25/2025 10:01:15  A20-01      DEBUG         nvmm.mirror.aborting: mirror of sysid 1, partner_type HA Partner and mirror state NVMM_MIRROR_LAYOUT_SYNCING is aborted because of reason NVPM_ERR_MSG_SEND_FAILED.
9/25/2025 10:00:00  A20-01      ALERT         cf.takeover.disabled: HA mode, but takeover of partner is disabled due to reason : HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support.
9/25/2025 10:00:00  A20-02      ALERT         cf.takeover.disabled: HA mode, but takeover of partner is disabled due to reason : HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support.
9/25/2025 09:59:37  A20-02      DEBUG         cf.diskinventory.sendFailed: reason="HA Interconnect down", errorCode="0"

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.