System reports drawer open notification though all the drawers are inserted
Applies to
- DS460C
Issue
- All the drawers are firmly shut and latched, but the system reports a drawer open notification.
- Shelf warning and drawer open messages are reported in the EMS logs:
Example:
Mon Apr 20 13:00:00 KST [mgt-03: statd: monitor.shelf.warning:error]: Fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
Mon Apr 20 13:22:02 KST [mgt-03: dsa_disc: ses.shelf.drawer.open:info]: Disk shelf 21 has drawer 3 open.
- "storage shelf drawer show" command shows drawer open warning:
Example:
cluster1::> storage shelf drawer show -shelf 3.21
Drawer Disk
Shelf Drawer Status A/B Closed? Count Firmware A/B
----- ------ ----------------- ------- ----- -----------------
3.21
1 normal/normal closed 12 00000636/00000636
2 normal/normal closed 12 00000636/00000636
3 warning/warning open 12 00000636/00000636
4 normal/normal closed 12 00000636/00000636
5 normal/normal closed 12 00000636/00000636
5 entries were displayed.
cluster1::>
- "
storage show fault -v" output shows enclosure "FAIL" :
Example:
cluster1::>storage show fault -v
Enclosure Status: normal
Channel: 0a
Shelf: 21
Shelf Type: DS460-12
Product Serial Number: SHJGD1902000325
Module Type: IOM12
...... ...... ......
Enclosure:
Element Status Status Bytes Status Descriptions
1: OK 01,00,02,00 FAIL
Drawers Control Module:
Element Status Status Bytes Status Descriptions
1 [IOM12 A] : OK 01,00,01,00 REPORT
2 [IOM12 A] : OK 01,00,01,00 REPORT
3 [IOM12 A] : NONCRITICAL 03,00,09,00 REPORT, OPEN
4 [IOM12 A] : OK 01,00,01,00 REPORT
5 [IOM12 A] : OK 01,00,01,00 REPORT
6 [IOM12 B] : OK 01,00,01,00 REPORT
7 [IOM12 B] : OK 01,00,01,00 REPORT
8 [IOM12 B] : NONCRITICAL 03,00,09,00 REPORT, OPEN
9 [IOM12 B] : OK 01,00,01,00 REPORT
10 [IOM12 B] : OK 01,00,01,00 REPORT
