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System Storage Configuration is Mixed-Path due to misconfigured cabling

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fas-systems
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HW
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Applies to

  • FAS8700
  • DS460C
  • DS224C
  • DS212C

Issue

  • Both nodes of an HA pair report "System Storage Configuration: Mixed-Path HA"

NetApp Release 9.7P13: Wed Apr 14 22:09:29 EDT 2021
System ID: xxxxxxxx (node01); partner ID: xxxxxxxx (node02)
System Serial Number: xxxxxxxxxx (node01)
System Rev: F0
System Storage Configuration: Mixed-Path

  • The number of shelves in the SAS-EXPANDER-MAP output is inconsistent

Expanders on channel 0b:
Level 1: WWN 500a0980083eaf51, ID 18, Serial Number ' SHJSG1923000066', Product 'DS21212IOM12A ', Rev '0260', Slot A
Level 2: WWN 500a0980083eb04d, ID 17, Serial Number ' SHJSG1923000063', Product 'DS21212IOM12A ', Rev '0260', Slot A
Level 3: WWN 500a0980083eafb1, ID 16, Serial Number ' SHJSG1923000062', Product 'DS21212IOM12A ', Rev '0260', Slot A
Level 4: WWN 500a0980083eaf61, ID 15, Serial Number ' SHJSG1923000061', Product 'DS21212IOM12A ', Rev '0260', Slot A
Level 5: WWN 500a0980083eafd9, ID 14, Serial Number ' SHJSG1923000067', Product 'DS21212IOM12A ', Rev '0260', Slot A
Level 6: WWN 500a0980085c5c09, ID 13, Serial Number ' SHJSG2130000040', Product 'DS46012IOM12A ', Rev '0270', Slot A
Level 6.1: WWN 5d039ea3543b903f, ID 110, Serial Number ' 0150EE40', Product 'Traf DCM ', Rev '0647', Slot A
Level 6.1: WWN 5d039ea3543a703f, ID 165, Serial Number ' 0150E9C0', Product 'Traf DCM ', Rev '0647', Slot A
Level 6.1: WWN 5d039ea33fccb03f, ID 128, Serial Number ' 00FF32C0', Product 'Traf DCM ', Rev '0647', Slot A
Level 6.1: WWN 5d039ea34319c03f, ID 147, Serial Number ' 010C6700', Product 'Traf DCM ', Rev '0647', Slot A
Level 6.1: WWN 5d039ea34498903f, ID 119, Serial Number ' 01126240', Product 'Traf DCM ', Rev '0647', Slot A
Level 7: WWN 500a0980085c5ef5, ID 12, Serial Number ' SHJSG2129000111', Product 'DS46012IOM12A ', Rev '0270', Slot A
Level 7.1: WWN 5d039ea3544a503f, ID 117, Serial Number ' 01512940', Product 'Traf DCM ', Rev '0647', Slot A
Level 7.1: WWN 5d039ea35449303f, ID 214, Serial Number ' 015124C0', Product 'Traf DCM ', Rev '0647', Slot A
Level 7.1: WWN 5d039ea35442d03f, ID 103, Serial Number ' 01510B40', Product 'Traf DCM ', Rev '0647', Slot A
Level 7.1: WWN 5d039ea3543b703f, ID 164, Serial Number ' 0150EDC0', Product 'Traf DCM ', Rev '0647', Slot A
Level 7.1: WWN 5d039ea35441903f, ID 168, Serial Number ' 01510640', Product 'Traf DCM ', Rev '0647', Slot A
Level 8: WWN 500a0980085c67f5, ID 11, Serial Number ' SHJSG2130000001', Product 'DS46012IOM12A ', Rev '0270', Slot A
Level 8.1: WWN 5d039ea35440703f, ID 159, Serial Number ' 015101C0', Product 'Traf DCM ', Rev '0647', Slot A
Level 8.1: WWN 5d039ea35443703f, ID 156, Serial Number ' 01510DC0', Product 'Traf DCM ', Rev '0647', Slot A
Level 8.1: WWN 5d039ea35446903f, ID 171, Serial Number ' 01511A40', Product 'Traf DCM ', Rev '0647', Slot A
Level 8.1: WWN 5d039ea35415f03f, ID 188, Serial Number ' 015057C0', Product 'Traf DCM ', Rev '0647', Slot A
Level 8.1: WWN 5d039ea35453703f, ID 140, Serial Number ' 01514DC0', Product 'Traf DCM ', Rev '0647', Slot A
Level 9: WWN 500a0980085c67dd, ID 10, Serial Number ' SHJSG2130000041', Product 'DS46012IOM12A ', Rev '0270', Slot A
Level 9.1: WWN 5d039ea33ffef03f, ID 210, Serial Number ' 00FFFBC0', Product 'Traf DCM ', Rev '0647', Slot A
Level 9.1: WWN 5d039ea33ff6b03f, ID 138, Serial Number ' 00FFDAC0', Product 'Traf DCM ', Rev '0647', Slot A
Level 9.1: WWN 5d039ea3430ce03f, ID 190, Serial Number ' 010C3380', Product 'Traf DCM ', Rev '0647', Slot A
Level 9.1: WWN 5d039ea33ffdd03f, ID 177, Serial Number ' 00FFF740', Product 'Traf DCM ', Rev '0647', Slot A
Level 9.1: WWN 5d039ea33fba503f, ID 238, Serial Number ' 00FEE940', Product 'Traf DCM ', Rev '0647', Slot A

Expanders on channel 0c:
Level 1: WWN 500a0980085c5c29, ID 10, Serial Number ' SHJSG2130000041', Product 'DS46012IOM12A ', Rev '0270', Slot B
Level 1.1: WWN 5d039ea3430cf03f, ID 101, Serial Number ' 010C33C0', Product 'Traf DCM ', Rev '0647', Slot B
Level 1.1: WWN 5d039ea33fff003f, ID 100, Serial Number ' 00FFFC00', Product 'Traf DCM ', Rev '0647', Slot B
Level 1.1: WWN 5d039ea33ff6c03f, ID 186, Serial Number ' 00FFDB00', Product 'Traf DCM ', Rev '0647', Slot B
Level 1.1: WWN 5d039ea33ffde03f, ID 225, Serial Number ' 00FFF780', Product 'Traf DCM ', Rev '0647', Slot B
Level 1.1: WWN 5d039ea33fba603f, ID 136, Serial Number ' 00FEE980', Product 'Traf DCM ', Rev '0647', Slot B
Level 2: WWN 500a0980085c5c31, ID 11, Serial Number ' SHJSG2130000001', Product 'DS46012IOM12A ', Rev '0270', Slot B
Level 2.1: WWN 5d039ea35446a03f, ID 105, Serial Number ' 01511A80', Product 'Traf DCM ', Rev '0647', Slot B
Level 2.1: WWN 5d039ea35443803f, ID 104, Serial Number ' 01510E00', Product 'Traf DCM ', Rev '0647', Slot B
Level 2.1: WWN 5d039ea35440803f, ID 153, Serial Number ' 01510200', Product 'Traf DCM ', Rev '0647', Slot B
Level 2.1: WWN 5d039ea35416003f, ID 129, Serial Number ' 01505800', Product 'Traf DCM ', Rev '0647', Slot B
Level 2.1: WWN 5d039ea35453803f, ID 166, Serial Number ' 01514E00', Product 'Traf DCM ', Rev '0647', Slot B
Level 3: WWN 500a0980085c6a75, ID 12, Serial Number ' SHJSG2129000111', Product 'DS46012IOM12A ', Rev '0270', Slot B
Level 3.1: WWN 5d039ea35449403f, ID 107, Serial Number ' 01512500', Product 'Traf DCM ', Rev '0647', Slot B
Level 3.1: WWN 5d039ea35442e03f, ID 119, Serial Number ' 01510B80', Product 'Traf DCM ', Rev '0647', Slot B
Level 3.1: WWN 5d039ea3543b803f, ID 126, Serial Number ' 0150EE00', Product 'Traf DCM ', Rev '0647', Slot B
Level 3.1: WWN 5d039ea35441a03f, ID 184, Serial Number ' 01510680', Product 'Traf DCM ', Rev '0647', Slot B
Level 3.1: WWN 5d039ea3544a603f, ID 133, Serial Number ' 01512980', Product 'Traf DCM ', Rev '0647', Slot B
Level 4: WWN 500a0980085c67e1, ID 13, Serial Number ' SHJSG2130000040', Product 'DS46012IOM12A ', Rev '0270', Slot B
Level 4.1: WWN 5d039ea3543ba03f, ID 244, Serial Number ' 0150EE80', Product 'Traf DCM ', Rev '0647', Slot B
Level 5: WWN 500a0980083eb08d, ID 14, Serial Number ' SHJSG1923000067', Product 'DS21212IOM12A ', Rev '0260', Slot B
Level 6: WWN 500a0980083eb025, ID 15, Serial Number ' SHJSG1923000061', Product 'DS21212IOM12A ', Rev '0260', Slot B
Level 9: WWN 500a0980083eaf99, ID 18, Serial Number ' SHJSG1923000066', Product 'DS21212IOM12A ', Rev '0260', Slot B

  • Call home for DISK REDUNDANCY FAILED Auto Support alert is seen in EMS.

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