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System Storage Configuration : Mixed-path due to a bad cable

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Category:
ontap-9
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hw
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Applies to

ONTAP 9

Issue

  • SystemStorage Configuration shows Mixed-path from sysconfig -a output.
  • system health alert show reports the same

::> system health alert show

Node: node01
Resource: Shelf 4.11
Severity: Major
Indication Time: Tue Jan 30 21:00:54 2024
Suppress: false
Acknowledge: false
Probable Cause: Controller JC8FAS02-03 has only a single-path configuration to disk shelf 4.11. This might occur when the controller does not have dual-path
configuration to stack 4, a SAS HBA port on the controller connected to the disk shelf is disabled, or shelf-to-shelf cabling is incorrect.

  • EMS logs:

Fri Apr 07 15:26:37 [node01:dsa_disc: ses.multipath.ReqError:alert]: SAS disk shelf detected without a multipath configuration.
Fri Apr 07 15:26:37 [node01:dsa_disc: shelf.config.mixedha:notice]: System is using a mixture of single path, multi-path or quad-path HA storage configurations.
Fri Apr 07 15:26:29 [node02: dsa_disc: ses.multipath.ReqError:alert]: SAS disk shelf detected without a multipath configuration.
Fri Apr 07 15:26:29 [node02: dsa_disc: shelf.config.mixedha:notice]: System is using a mixture of single path, multi-path or quad-path HA storage configurations.

  • No fault LEDs are light on the IOM module.
  • Check the shelf path by running "system node run -node {nodename|local} -command sasadmin expander_map" command from the console, or examining "SAS-EXPANDER-MAP" in ASUP.

Node01: port 0c connects with shelf 10/11/12 by IOM A(shelf 13/14 is missing), port 2d connects with shelf 14/13/12/11/10 by IOM B. 

Expanders on channel 0c: 
Level    1: WWN 500a098008657ca9, ID 10, Serial Number ' SHJSG2234000411', Product 'DS22412IOM12A  ', Rev '0300', Slot A
Level    2: WWN 500a098008657cb9, ID 11, Serial Number ' SHJSG2234000394', Product 'DS22412IOM12A  ', Rev '0300', Slot A
Level    3: WWN 500a09800865817d, ID 12, Serial Number ' SHJSG2234000050', Product 'DS22412IOM12A  ', Rev '0300', Slot A

Expanders on channel 2d: 
Level    1: WWN 500a098008658569, ID 14, Serial Number ' SHJSG2234000373', Product 'DS22412IOM12A  ', Rev '0300', Slot B
Level    2: WWN 500a098008658415, ID 13, Serial Number ' SHJSG2234000381', Product 'DS22412IOM12A  ', Rev '0300', Slot B
Level    3: WWN 500a098008657ea5, ID 12, Serial Number ' SHJSG2234000050', Product 'DS22412IOM12A  ', Rev '0300', Slot B
Level    4: WWN 500a098008657b35, ID 11, Serial Number ' SHJSG2234000394', Product 'DS22412IOM12A  ', Rev '0300', Slot B
Level    5: WWN 500a098008657c95, ID 10, Serial Number ' SHJSG2234000411', Product 'DS22412IOM12A  ', Rev '0300', Slot B

Node02: port 0c connects with shelf 10/11/12/13/14 by IOM B, port 2d connects with shelf 14/13 by IOM A(shelf 12/11/10 is missing). 

Expanders on channel 0c: 
Level    1: WWN 500a098008657c95, ID 10, Serial Number ' SHJSG2234000411', Product 'DS22412IOM12A  ', Rev '0300', Slot B
Level    2: WWN 500a098008657b35, ID 11, Serial Number ' SHJSG2234000394', Product 'DS22412IOM12A  ', Rev '0300', Slot B
Level    3: WWN 500a098008657ea5, ID 12, Serial Number ' SHJSG2234000050', Product 'DS22412IOM12A  ', Rev '0300', Slot B
Level    4: WWN 500a098008658415, ID 13, Serial Number ' SHJSG2234000381', Product 'DS22412IOM12A  ', Rev '0300', Slot B
Level    5: WWN 500a098008658569, ID 14, Serial Number ' SHJSG2234000373', Product 'DS22412IOM12A  ', Rev '0300', Slot B

Expanders on channel 2d: 
Level    1: WWN 500a098008658585, ID 14, Serial Number ' SHJSG2234000373', Product 'DS22412IOM12A  ', Rev '0300', Slot A
Level    2: WWN 500a098008658511, ID 13, Serial Number ' SHJSG2234000381', Product 'DS22412IOM12A  ', Rev '0300', Slot A

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